What should I do if my Zebra shade won't stay down?

If you're having trouble keeping your Zebra shades in the down position, there's a troubleshooting method you can try to resolve the issue.

Follow these steps:

1. Pull the shade down completely to its full length.
2. Angle the shade towards you at about a 45-degree angle with the window.
3. Ensure that the shade fabric is properly aligned and doesn't lean to either side, as this could cause rubbing and fraying.
4. Once the shade is fully extended, gently give it a few firm tugs.
5. Carefully push the shade back up into the valance.
6. Lower the shade again normally to check if the tension mechanism has re-engaged.

If this troubleshooting step doesn't fix the issue, it's possible that the item may need to be replaced. Please feel free to reach out to us via email at [e-mail] for further assistance.