What is your return policy?

 

Hey there!

At Chicology, we're all about ensuring your happiness with every purchase you make. If for any reason you're not completely thrilled with your order, don't worry - we've got your back! Check out our friendly return policy below:

Free Returns: We believe in hassle-free shopping, which is why we offer free returns on all our products within 30 days of delivery. If your purchase doesn't quite hit the mark, simply send it back to us without any extra cost to you.

Timeframe: Got a return in mind? No problem! Just make sure to reach out to us within 30 calendar days of your order's delivery. We want to give you plenty of time to try out your new goodies and make sure they're perfect for you.

Condition: To qualify for a refund, all return items must be in their original, brand-spanking-new condition and packaging. This helps us process your return smoothly and efficiently, so you can get back to shopping stress-free!

Exclusions: Just a heads up - commercial orders and clearance products can't be returned or refunded. Due to their size and nature, we're unable to accept returns or issue refunds for these items.

Damaged Items: If your item arrives damaged, don't sweat it! Just reach out to the third-party retailer where you made the purchase, like Amazon, Home Depot, or Walmart, for a replacement or refund.

For purchases made directly from chicology.com, head on over to this link to start your return process:

Returns Center

Exchanges: Want to swap out your purchase for a different variant? We've got you covered! Once your exchange request is approved, we'll ship the replacement item to you faster than you can say "happy shopping!"

Still Have Questions? We're here to help! Shoot us an email at [e-mail], and our friendly Customer Service Team will be more than happy to assist you with any queries or concerns you may have.

Thanks a bunch for choosing Chicology!