How long does it usually take for replacement parts and hardware to be sent out?

Once you have reached out to our Customer Support Team, we will send out your replacement parts and hardware within around 24 to 48 hours of your initial contact. This time frame may vary slightly depending on the volume of requests we are processing and whether any of the requested parts are out of stock. Nonetheless, our team ships the replacement items out ASAP once you contact us regarding the matter.

Please request your free hardware parts here: Missing Hardware