What if my order arrived damaged?

If your item arrives damaged, no worries! Simply contact the third-party retailer where you made the purchase, such as Amazon, Home Depot, or Walmart, for a replacement or refund.

For purchases made directly from chicology.com, you can start your return process by visiting our Returns Center here. Alternatively, you can send an email to [e-mail]. Please note that proof of damage or defect is required for returns initiated through our website.