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  1. Chicology Help Center
  2. Orders, Replacements & General Questions

Orders, Replacements & General Questions

Have Questions Before You Order? Check Here!

Shipping Questions

  • How long does it take to ship?
  • Is shipping free?
  • Do you ship to Hawaii/Alaska/Puerto Rico/Guam/etc?
  • Do you deliver to Canada?

Free Swatches

  • Do you offer free swatches?

Installation

  • Do I need different installation hardware for inside mounting?
  • Do you offer installation services?

Replacement Parts

  • How can I get replacement hardware?
  • How long does it usually take for replacement parts and hardware to be sent out?

Returns, Refunds, Replacements and Warranties

  • What is your return policy?
  • What if my order arrived damaged?
  • What if I placed my order on another website and have issues with my order?
  • How long does it take for me to be refunded?
  • Are my products covered under warranty?
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