Occasionally, cellular shades may encounter this issue, but fortunately, it's easily adjustable. You can typically resolve this by resetting the internal tension device. It's best to do this when the shade is mounted, but if it's not yet installed, having someone securely hold it up can be helpful.
Here's how to adjust it: When the shade is partially opened, grasp the bottom rail at the edges and level it with your hands. While maintaining this position, push the shade all the way back up to the headrail. Then, open the shade normally to see if it's realigned and level. You can repeat this adjustment as needed until it's properly aligned.
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